How Do I Add Contact Details? 

It’s easy to add contact details to your shipping quote. Just follow these simple  steps: 

 

Step 1: Select Your Preferred Quote 

After selecting your preferred shipping quote, click the “Lock in Price!” button.  

Step 2: Enter Your Cargo Details 

For each container, enter the type of goods, dimensions, and weight. You can get this information from your supplier or refer to your cargo packing list. Once you’ve entered and verified your cargo details, click the “Next” button to add your contact details. 

If you have further questions on how to add cargo details, check our tutorial here.

 

Step 3: Specify the Pickup Contact 

From the Pickup Contact dropdown menu, select “+ New Contact.” Once a contact is added, their information will be available in the contact dropdown menus for future shipments. 

Step 4: Enter the Pickup Contact’s Details 

In the new window, provide the name and contact information of the person responsible for the shipment at the pickup location. Be sure to enter the phone number in the exact format shown in the text field and the e-mail address, since that’s how we will get in contact with the pickup contact for cargo handover.

When you’re finished, click the “Create” button. 

Step 5: Specify the Delivery Contact 

From the Delivery Contact dropdown menu, select an existing contact or create a new contact by clicking “+ New Contact.”  

Step 6: Enter the Delivery Contact’s Details 

If creating a new contact, in the new window, provide the name and contact information of the person responsible for the shipment at the delivery location, as shown in Step 4. When you’re finished, click the “Create” button.

 

(Optional) Step 7: Add an Additional Contact to be Notified

Click the “+ Change Notified Contact” link to notify an additional contact of pickup or delivery and add the new contact details, as shown in Step 4.

Step 8: Submit Your Contact Details 

Once you’ve entered your contact details and verified that the information is correct, click the “Next” button to proceed. And that’s it – you’ve successfully entered your contact details! Now you’re ready to move on to the next step, Adding Additional Services.