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Getting started with your account

Our registration process takes a couple of minutes, and all we need from you are a few basic details about your company. You can try and register here.

After you share with us all the details we need, you can log into your account and search for shipping quotes.

Registering for an account with us is completely free. All you pay for are the shipping fees you agree to with your freight carrier when you book a shipment.

The primary account holder can add as many secondary account holders as are needed — there is no limitation on how many users there can be on your account.

If you ever need assistance, rest assured that Ship4wd has you covered with our exceptional 24/7 customer support. You can reach us around the clock through the chat button on the website, email, and phone on weekends, holidays, and during off-hours.

Whether you’re searching for a quote, booking a shipment, or facing any other challenge along the way, our friendly support team is ready to answer your questions until the cargo reaches its destination, regardless of the size of your business and shipment.

At Ship4wd, service excellence is our commitment. We prioritize clear and timely communication, providing updates and support every step of the way. We’re in this together!

When you’ve signed into your account, you can update and edit your details in the My Account section, which you can find in the settings menu.

Getting to grips with shipping

Freight forwarding is what your freight forwarder does for you. And what your freight forwarder does is act as your well-informed guide to getting you the best shipping services at the best price. We also manage the process of getting customs clearances for your shipments, and make sure that you’re kept up-to-date with the progress of your shipments while they’re in transit.

This entirely depends on what you’re shipping, what your schedule is, and what your budget will allow. Air freight is the fastest method, but it can be costly. If you have more time, ocean freight will be your best option — and remember, we are the only freight forwarder in the world that can guarantee you ocean container allocation.

It depends on what, from, and to where you are shipping your goods. The most important shipping document you will need is the Bill of Lading, which contains information such as origin, destinations, the number of packages, weight, and other essential details. It can also include instructions such as when and where the customer or consignee will receive the goods.

You will also need to know what type of Incoterm you have agreed to with your supplier, a commercial invoice, and a customs declaration, among others.

For more information on the top shipping documents you should be familiar with, read our blog here.

Depending on what the airports of origin and destination are, as well as the frequency and availability of flights, the average transit time for an airport-to-airport air freight shipment is three days.

FCL is ‘Full Container Load’, which is when you require and pay for an entire shipping container for your shipment. LCL is a ‘Less-than Container Load’ shipment. This means your goods will likely share container space with others, but you only pay for the space that your shipment occupies. For more information, read our blog on the topic here.

As soon as your Ship4wd account is registered, you gain access to our entire shipping schedule and the freight carriers in our network. Enter the details of your cargo details and where you’re shipping from and to, and we provide an instant range of competitively priced shipping quotes to choose from — and we also offer flexible payment terms.

Ocean freight can take anything between 20 to 45 days, sometimes more, and depends on a wide variety of factors. We keep you updated on the progress of your shipment with real-time tracking throughout its journey and supply Proof of Delivery when it arrives.

Getting to know more about us

Ship4wd is a digital-first freight forwarding provider that was created by ZIM to provide a dedicated service for small-to-midsize businesses that puts them in control of their shipping. ZIM is our parent company, and we benefit from its 75+ years of experience and global network of top-tier shipping providers

Ship4wd provides digital freight forwarding for Air Freight, Full-Container Load (FCL) Ocean Freight and Less-than-Container Load (LCL) Ocean Freight shipments. We ensure you have the right options for your unique shipping needs, whether you need door-to-door or port-to-port delivery. For more information about our shipping services, visit here.

Through our global network of shipping partners, we offer Less-than-Container Load (LCL) Ocean Freight and Air Freight shipment services to over 180 countries.
Our Full-Container Load (FCL) Ocean Freight services are offered in the U.S., Canada, China, India, Indonesia, Israel, Japan, Malaysia, Philippines, South Korea, Singapore, Taiwan, Thailand, Vietnam, and Hong Kong.

For more information about these services and our routes, visit here.

With our access to ZIM’s global network of freight carriers, we can provide you with detailed and accurate shipping container availability — even split your shipment over multiple containers — to ensure that you always get the container space you require to keep you on schedule.

No, we are unable to do this.

We provide a number of additional services that include credit lines (subject to meeting eligibility conditions), customs clearance, and cargo insurance. In addition, we offer 24/7 expert support for any questions you might have about your shipments. This is because we want to give you the most support and confidence in every shipment you book through us.